Arbitration board

An independent arbitration body (PostCom ombudsman) is available to you for disputes in connection with our postal services. It provides support in the out-of-court settlement of disputes between you and 7Days.

We recommend that you contact our customer service department as a first step so that we can find a solution together.

If no agreement can be reached, you have the option of contacting the arbitration board.

Further information and contact details can be found at:
https://www.ombud-postcom.ch/home-2